The schedule and name tag embodying cultural details of the two parties
The wardrobe marked with the name of each delegation member
and taking a broad view of a hundred years, to foresee Barrick’s position after fifty years. It’s the sober strategic awareness under clear strategic direction, which cannot be done by one company, one department or an individual. They made us understand one common word, which is cooperation. Both external cooperation and internal cooperation are included. For example, the best plan executor – mine director will be produced by full authorization or decentralization of absolute rights. After frequent communications, they clearly ask different departments or mines to share experience promptly, especially when there are problems in others’ work. By absolute system integration, they achieve interaction between each part of business and promote innovation.
Details Win Respect
True spirit is reflected in every detail. During the period of investigation and communication, we were deeply touched by “Barrick details” no matter whether we were in the headquarters of Barrick or in the mine and no matter whether we were on the way or on the spot. Sincerity changes for true feelings, and strength wins respect. When being moved by “Barrick details”, we couldn’t help being touched by brand glory of Shandong Gold.
After getting off the plane, two Chinese interpreters greeted us initiatively. Their enthusiasm of “being ready for you” easily melted hearts of the people travelling across the ocean. In the car, they gave the agenda to us, and said that the car was rented for us by Barrick, and they asked us to keep the plate number in mind. The combination of “Shandong Gold + logo” and “Barrick Gold Corporation + logo” on the agenda caught attention of people from Shandong Gold immediately. Stepping into the hall of headquarters of Barrick Gold Corporation, the Chinese fag standing against the wall was special attractive among three flags, and made us feel much at home. After taking our seats in the conference room, we received name badges having the same combination with that on the agenda, which made us look at each other for a long time.
The simplicity and directness of westerners overwhelmed us while we were fghting against the jet lag. With six executives and their teams taking turns to communicate and make introductions, we realized that they had already got the schedule ready. In order to ensure seamless connection, the next group entered the conference room in advance, and even entered the room together with the previous group. What’s more, there were not merely two interpreters but four according to different professional familiarities. What was more considerate was that the PowerPoint fle for introduction of each group was written in Chinese.
When taking two seven-seat special planes to Hemlo Gold Deposit for investigation, our group of six people and an interpreter took off very early in the morning, and found that Barrick’s accompanying personnel taking another plane had arrived well ahead of us when our plane landed and had well communicated with the mine director who greeted us. When changing labor suits in the mine, we were pleasantly surprised to fnd that our names had been stuck on the closet in the dressing room, and our clothes, hats and boots were in models and sizes that were decided previously after communication. Though we got up at 4:30 AM and the journey lasted for over three hours, all of the so-called “weariness” vanished because of this “thoughtfulness”. After the changing, we couldn’t
Another example of embodying consideration - PPTs in Chinese
